Privacy Policy

1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors and customers.

1.2 This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and members in other words, where we determine the purposes and means of the processing of that personal data.

1.3 We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website, we will ask you to consent to our use of cookies when you first visit our website.

1.4 In this policy, "we", "us" and "our" refer to Max Lawrence Coaching. For more information about us, see Section 13.

2. Credit

2.1 This document was created using a template from SEQ Legal (https://seqlegal.com).

3. How we use your personal data

3.1 In this Section 3 we have set out:

(a) the general categories of personal data that we may process;

(b) the purposes for which we may process personal data; and

3.2 We may process data about your use of our website ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths. The source of the usage data is our analytics tracking system Google analytics. This usage data may be processed for the purposes of analysing the use of the website. The legal basis for this processing is consent, namely monitoring and improving our website and services.

3.3 We may process your data ("account data"). The data may include your name, address, phone number and email address. The source of the data is you. The data may be processed for the purposes of providing our services and communicating with you. The legal basis for this processing is legitimate interests, namely the proper administration of our business and providing you with information about our services that we think that you will be interested in.

3.4 We may process information relating to transactions, including purchases of goods and services, that you enter into with us ("transaction data").The transaction data may include your contact details, your card details and the transaction details.] The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is [the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our business.

3.5 We may process information contained in or relating to any communication that you send to us ("correspondence data"). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.

3.6 We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

3.7 We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.

3.8 In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

3.9 Please do not supply any other person's personal data to us, unless we prompt you to do so.

4. Providing your personal data to others

4.1 We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

4.2 In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

5. Retaining and deleting personal data

5.1 This Section 5 sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

5.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

5.3 We will retain your personal data as follows:

(a) personal data will be retained for the period of our business relationship and for a maximum period of two years following the expiry of this relationship.

5.4 Notwithstanding the other provisions of this Section 6, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

6. Amendments

6.1 We may update this policy from time to time by publishing a new version on our website.

6.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

6.3 We may notify you of significant changes to this policy by email.

7. Your rights

7.1 In this Section 8, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

7.2 Your principal rights under data protection law are:

(a) the right to access;

(b) the right to rectification;

(d) the right to restrict processing;

(e) the right to object to processing;

(f) the right to data portability;

(g) the right to complain to a supervisory authority; and

(h) the right to withdraw consent.

7.3 You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee. You can access your personal data by contacting us http://bridge-marketing.co.uk/contact/

7.4 You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

7.5 In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: [the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed]. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.

7.6 In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

7.7 You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

7.8 You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.

7.9 You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

7.10 To the extent that the legal basis for our processing of your personal data is:

(a) consent; or

(b) that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract,

and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

7.11 If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

7.12 To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

7.13 You may exercise any of your rights in relation to your personal data by written notice to us.

8. Scheduling

8.1 When you schedule an appointment by booking on this website, we collect personal information from you to complete the booking. We may collect information like your:

Name
Email address
Phone number
Details relating to your appointment (for example, who referred you)
Files you uploaded

We share this information with Squarespace, our scheduling service provider, so that they can provide online booking services to us.

9. Marketing Emails

9.1 We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

10. Hosting

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

Information about your browser, network and device
Web pages you visited prior to coming to this website
Web pages you view while on this website
Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

11. About cookies

11.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

11.2 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

11.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

11. Cookies that we use

11.1. Cookies used by our service providers

Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

This website collects personal data to power our site analytics, including:

Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address

This information may also include details about your use of this website, including:

Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

11.2 We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/.

The relevant cookies are:

Category: Necessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

COOKIE NAME: crumb

PROVIDER: maxlawrence.co

TYPE: HTTP

EXPIRY: Session

Ensures visitor browsing -security by preventing cross-site request forgery. This cookie is essential for the security of the web site and visitor.

COOKIE NAME: test

PROVIDER: maxlawrence.co

TYPE: HTTP

EXPIRY: Persistent

Cookie purpose description: Used to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliance of the website.

COOKIE NAME: test_cookie

PROVIDER: doubleclick.net

TYPE: HTTP

EXPIRY: 1 day

Cookie purpose description: Used to check if the user's browser supports cookies.

Category: Statistics

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

COOKIE NAME: _ga

PROVIDER: maxlawrence.co

TYPE: HTTP

EXPIRY: 2 years

Cookie purpose description: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

COOKIE NAME: _gat

PROVIDER: maxlawrence.co

TYPE: HTTP

EXPIRY: 1 day

Cookie purpose description: Used by Google Analytics to throttle request rate.

COOKIE NAME: _gid

PROVIDER: maxlawrence.co

TYPE: HTTP

EXPIRY: Session

Cookie purpose description: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

Category: Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

COOKIE NAME: _fbt

PROVIDER: maxlawrence.co

TYPE: HTTP

EXPIRY: 3 Months

Cookie purpose description: Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

COOKIE NAME: gcl_au

PROVIDER: maxlawrence.co

TYPE: HTTP

EXPIRY: 3 Months

Cookie purpose description: Used by Google AdSense for experimenting with advertisement efficiency across web sites using their services.

COOKIE NAME: ads/ga-audiences

PROVIDER: google.com

TYPE: Pixel

EXPIRY: Session

Cookie purpose description: Used by Google AdWordsto re-engage visitors that are likely to convert to customers based on the visitors online behaviour across websites.

COOKIE NAME: fr

PROVIDER: google.com

TYPE: HTTP

EXPIRY: 3 Months

Cookie purpose description: Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

COOKIE NAME: IDE

PROVIDER: doubeclick.net

TYPE: HTTP

EXPIRY: 1 Year

Cookie purpose description: Used by Google DoubleClick to register and report the web site user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.

COOKIE NAME: pagead/1p-conversion/#

PROVIDER: google.com

TYPE: Pixel

EXPIRY: Session

Cookie purpose description: Unclassified

COOKIE NAME: pagead/1p-user-list/#

PROVIDER: google.com

TYPE: Pixel

EXPIRY: Session

Cookie purpose description: Tracks if the user has shown interest in specific products or events across multitle websites and detects how the user navigates b etween sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between web sites.

COOKIE NAME: pagead/viewthroughconversion/443483401

PROVIDER: doubleclick.net

TYPE: Pixel

EXPIRY: Session

Cookie purpose description: Unclassified

COOKIE NAME: ss_cvr

PROVIDER: maxlawrence.co

TYPE: HTTP

EXPIRY: 2 Year

Cookie purpose description: Collects data on visitors. This information is used to assign visitors in to segments, making web site advertisement more efficient.

COOKIE NAME: ss_cvt

PROVIDER: maxlawrence.co

TYPE: HTTP

EXPIRY: 1 Day

Cookie purpose description: Collects data on visitors. This information is used to assign visitors in to segments, making web site advertisement more efficient

COOKIE NAME: tr

PROVIDER: facebook.com

TYPE: Pixel

EXPIRY: Session

Cookie purpose description: Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

12. Managing cookies

12.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);

(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

(e) https://support.apple.com/kb/PH21411 (Safari); and

(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

12.2 Blocking all cookies will have a negative impact upon the usability of many websites.

12.3 If you block cookies, you will not be able to use all the features on our website.

13. Our details

13.1 This website is owned and operated by Max Lawrence Coaching

13.2 Our principal place of business is at 11 Saville Place, Clifton, Bristol BS8 4EJ

13.4 You can contact us:

(a) by post, to the postal address given above;